FAQs
Feel free to get in touch with us
Order Info
For Questions about your order:sales@primefakez.com
We will get back to you within 24 hours, except weekends and public holidays.for reprints. Make sure it wasn’t your mistake when filling out the form.
PRIMEFAKEZ Shipping Ways and Delivered Time
1. Lightning-fast delivery, 24hrs ship out ( stoped due to COVID-19, will noticed you if back to normal)
2. Emergency shipping, 1-2 work days ship out after received payment, 3-6 work days delivered.
3. Super Rush shipping, 3-4 work days ship out, 8-10 work days delivered.
4. Rush Shipping,4- 5 work days ship out, 10-15 work days delivered.
5. Normal Shipping, 5-7 work days ship out, 20-30 work days delivered.
All tracking number will send by email after ship out, Pls pay attention to your email after payment,
If any problem, Pls contact us by email: sales@primefakez.com
Remarks for Emergency Order
1.Emergency delivery shipping time is Monday to Friday. If you need order ship out within 24-48hrs,
You’d better pay it immediately after received payment info.
2. Ensure your IDS info and picture are no problem before submit order.
3. Send us the payment info at the first time by email and pay attention to your email before confirmed the order to avoide delay.
Q1: Why should I buy from you?
We’ve been in the industry since 2009. Weonly provide to distributer before, but now, we will open for all end user.Everything is done anonymously and we would never sell or release your personalinformation to anyone. And you will get a high quality id card with a goodprice and fast delivery. Our lightning-fast delivery ship out within 24hrs, 2-3work days delivered. We have many shipways to options; you can choice it according to your needs with different timeand cost. All orders ship out within 3 work days. If you need an urgent ID, Noblefakes is the best choice.
Q2: Do your ID's scan, swipe, blacklight and have holograms?
Yes all our drivers lic do. Not all scanners and scanner software work the same so we can’t guarantee that ours will work everywhere. There are some scanners that no vendor can get theirs to work with. We test ours on the normal m250 that most stores use.
Q3: How long will it take to receive my ID(s)?
2-3 Work Daysdelivered choice lightning-fast delivery, 3-5 work days is emergency order,Super Rush shipping is 7 work days, Rush shipping is 15 work days, Normal isaround 20-30 work days, work days are Monday to Friday. Shipping cut off is 2pm every day. Keep in mind the dayscountdown doesn’t begin till money is collected and all info and pics are sentin and are correct.
The IDs areshipped either via DHL, FedEx, UPS and EMS/USPS. Everyone gets a trackingnumber when order is shipped, we will send it by email after ship out.
Q4: When can get the payment info after submit the order? Should i sendthe payment info after finished payment?
Q5: What picture and/or signature file should I send?
Please see ourGuide section for “How to photo”.
Please check thephoto and sign when uploading ensure it’s not 2 signatures or lose photo. If nosignature, we will use auto generation.
Q6: What info is needs provide for the ids?
Please go checkout the how to order section.
Pay attention to: Wedo not suggest appointed ISSUE DATE, If you must appointed it, must Avoidholidays and weekends
Q7: What are the steps to buying from you?
See how to order
The complete orderstep is: Submit order-we send payment info by email-You make payment-we produceit after get payment and ship out-send you tracking number by email-you got the IDS
Q8: Can i use your ids to do illegal things?
No, our id’s are for entertainment only and you can get in serious trouble if you use them to break the law. We suggest strongly you don’t. We suggest you look at your state laws as some states do not allow you to even have one for fun. Our ids are not for Identity fraud or buying anything that you are underage for.
Q9: What type of payment do you accept?
BTC/ LTC/ WU/MG, Please see our Prices & Payment section for this.
Q10: How to make payment?
Q11: What is bitcoins?
Q12: Can I send WU or MG online?
Q13: I keep submitting my information on the order form page but it just refreshes the page. Why won't it add to cart?
Q14: Do your ID's scan?
Yes! All of our ID’s have scannable 2D barcodes and encoded Magnetic Strips. So they can be swiped or scanned, Keep in mind only certain states have mag strips
Q15: Can you guys make up information if I don't fill it out the order form completely?
No, we do not makeup information for you unless get your authorization. If you put nothing on theorder form, your ID will have no information rendering it useless.
Q16: How long do I have to pay before my order gets deleted of the site?
You have 2 weeksto pay for your order before it gets deleted from our servers! Make sure to getpayments in as soon as you can for the best service! If long time no pay forit, contact us when you make the payment.
Q17: I made an order and paid but just decided I don't want an ID anymore. Can I get a refund?
Q18: My ID's came in but some have incorrect information on them. Can I get a reprint?
Yes, if it is ourquality problem, But if the mistakes you see on the ID itself is due toincorrectly filling out the order form. The answer will be NO, if yourequire reprint, we also can do for you, but need add some extra cost. soplease make sure filling correct information and double check when submitorder.
Q19: My order hasn't arrived and its been 2 weeks, what's going on?
Q20: Why are you not returning my email after you got paid?
We get tons ofemails so we have not enough time answer all emails till your ids are shipped.But if any urgent problem or requirement, we will try our best to answerswithin 24 hrs.
